Useful Tips

Dear Guest,  
Welcome to Azerbaijan, the Land of Fire! 
For your convenience, we have prepared this leaflet where you will find information that can be useful during your stay in our hospitable country. 
We hope that you will like your trip and it will leave only good memories! 

Basic information: 
You can contact with responsible manager 24/7 using the following phone number:  (+994 50) 295 11 53   

Working Hours: 
Monday – Friday: from 10:00 – 18:00 
Saturday: from 10:00 – 16:00 
Sunday: Day off
National holidays: from 10:00 – 15:00 

* Work hours of some departments of the company start from 09:00 till 20:00.
** Work hours on public holidays  are on a special schedule. 
To receive more information about the schedule of the company's departments, please email us:

Country code and other important contact information:  
Country Code +994 
Baku Code: 12 
Police 102    
Emergency medical service 103 
Fire and rescue service 101    

Banks and currency exchange 
In Baku, banks work from 9.00-9.30 AM till 5 PM. You can exchange currency in banks, hotels and numerous exchange offices. A number of stores have their own exchange desks.  

The national currency of Azerbaijan is the Azerbaijani manat. 
In many restaurants, customers are expected to leave 5-10% of the sum; in this is not indicated in the menu, you can add 10% to the bill (doing so in advance may sometimes speed up the service). You can give porters at the airport of hotel 5-10 manats, depending on the amount of your baggage. Passengers are not expected to tip the taxi drivers, and it is recommended to negotiate the fare in advance (taxi drivers do not generally accept foreign currency). 
Bargaining can be useful anywhere, especially in private stores and at markers – with good bargaining skills it should not be too hard to reduce the price by half. 

Utility-supplied voltage is 220/240 V/60 Hz. Standard sockets are Type C sockets with two pins. The system of measurement is the metric system.  

Customs rules  
Customs inward manifest completed upon entry to Azerbaijan should be kept and presented at departure. No special authorization is needed for bringing in a video camera or laptop for personal use, save that us it is necessary to note it in the manifest. With a view of protecting of national and public safety, social morality, human life and health, animals and plants, environment, historic, archaeological, and artistic values of Azerbaijan and other nations, ownership rights, intellectual property rights, and in certain other cases prescribed by the legislation of the Republic of Azerbaijan or international treaties to which it is the party import and export of certain items may be prohibited. Carriage of personal belongings is not subject to any duties: up to 125 grams of caviar, three blocks of cigarettes, three liters of alcoholic beverages and medicines as required. The export of any antique items (including gems, coins and other works of art) without the permission of relevant bodies is prohibited. 
Import of foreign currency is not restricted neither for nationals of Azerbaijan nor for foreign nationals as well as apatrides, provide that the amount is declared (currency exceeding the equivalent of $50,000 is carried on the basis of a relevant bank statement). The manifest should be stamped by customs authority. Foreign nationals are allowed to export the amount which does not exceed the imported sum (disclosure of evidence for the imported amount will be required). If not provided, only 1000 USD will be admitted for export 
For complete information regarding Customs Regulations please visit 

Time zone  
GMT + 4 hours (GMT + 5 hours from the last Sunday of March to the last Sunday of October) 

During your entire stay in our country you will need to carry with you an identity paper or a copy of the document with your entry visa (in case you do not have the original document). If the official agencies need to check your documents, you can, if necessary, contact our manager in order to solve all procedural issues. 

Quests must watch out for traffic in all of the capital cities. Very dangerous, and people don’t obey the traffic lights. Watch out for scammers in all three capitals.  

Women will need head scarves for visiting of mosques in Azerbaijan and knees covered. 

Other information 
  Azerbaijani tend to be somewhat reserved and soft-spoken. They are warm and friendly and will open up the more you get to know them. Though they tend to get straight to the point, Azerbaijani will always ask about your family and health first; this is because the family is a very important part of Azerbaijani social structure, even in the 21st century. Elders are respected for their wisdom and experience and women are treated with gallantry. Having said that, the family structure is still very traditional, with men supporting the family and women taking care of the home, although this is not necessarily so in cosmopolitan Baku. Though they are a friendly and good-natured people, there are certain things that the Azerbaijani tend to avoid in conversation. The country is largely an agnostic and non-religious state, even though 95% of the population is officially Shiite Muslim; therefore, religion tends to be a private affair, and open display of faith is frowned upon.